Be Forward - 2007 Honda Fit - A/C Not Working

I enquired about a 2007 Honda Fit which looked in good condition. I received a response which did not state any issues with the car so I made the purchase.

Upon arrival to the Bahamas I noticed the A/C did not work so went to get it re-gassed. After spending $35 for this I realised that the A/C compressor was leaking and will have to be fixed. I don't yet know the extent of the problem and how much this will cost to fix.

Beforward's response to my contact asking why I wasn't notified of the defective A/C was 'The thing is that in the database it was not mentioned as an issue, Just AC was not marked as a feature, means comes without AC.'

Which I do not accept as a reasonable answer. I should have been told of the defective A/C when I enquired about the condition of the car.

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Diversity of Products or Services
Insurance Quality
Value for money
Product or Service Quality
Customer service
Discounts and Special Offers

  • What I liked
    • Easy process
  • What I disliked
    • False advertising
    • Lack of empathy
    • Customer service
    • Unwilling to take responsibility for issue

Reason of review:
Damaged or defective
Preferred solution:
Price reduction
Product or service
2007 Honda Fit
Review category
review #931212

Author wants to be contacted by the company. Learn more

Had an experience with Be Forward? Submit review ›
Helpful? 0 Yes 0 0 No 0
Had the same issue 0 Yes 0
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan

Post a comment to start a discussion.

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

You May Also Like

× You are about to contact

Review submitted through "Contact Us" will not get published on the site or forwarded to Be Forward. However, many companies do monitor reviews on our site.

You were reading a complaint about Be Forward.
Filing a new complaint about