Be Forward - 2007 Honda Fit - A/C Not Working

1 of 5 Be Forward reviews

I enquired about a 2007 Honda Fit which looked in good condition. I received a response which did not state any issues with the car so I made the purchase.

Upon arrival to the Bahamas I noticed the A/C did not work so went to get it re-gassed. After spending $35 for this I realised that the A/C compressor was leaking and will have to be fixed. I don't yet know the extent of the problem and how much this will cost to fix.

Beforward's response to my contact asking why I wasn't notified of the defective A/C was 'The thing is that in the database it was not mentioned as an issue, Just AC was not marked as a feature, means comes without AC.'

Which I do not accept as a reasonable answer. I should have been told of the defective A/C when I enquired about the condition of the car.

This review is a subjective opinion of a user.
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Product or Service Quality
Website
Insurance Quality
Diversity of Products or Services
Value for money
Warranty
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  • What I liked
    • Easy process
  • What I disliked
    • False advertising
    • Lack of empathy
    • Customer service
    • Unwilling to take responsibility for issue

Reason of review:
Damaged or defective
Preferred solution:
Price reduction
Product or service
2007 Honda Fit
Review category
Dealers
review #931212

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