Nassau, New Providence
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Customer service
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I enquired about a 2007 Honda Fit which looked in good condition. I received a response which did not state any issues with the car so I made the purchase.

Upon arrival to the Bahamas I noticed the A/C did not work so went to get it re-gassed. After spending $35 for this I realised that the A/C compressor was leaking and will have to be fixed. I don't yet know the extent of the problem and how much this will cost to fix.

Beforward's response to my contact asking why I wasn't notified of the defective A/C was 'The thing is that in the database it was not mentioned as an issue, Just AC was not marked as a feature, means comes without AC.'

Which I do not accept as a reasonable answer. I should have been told of the defective A/C when I enquired about the condition of the car.

Review about: 2007 Honda Fit Car.

Reason of review: Damaged or defective.

Preferred solution: Price reduction.

I liked: Easy process.

I didn't like: False advertising, Lack of empathy, Customer service, Unwilling to take responsibility for issue.

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