Be Forward - BeForward Great Service until there is an issue..
I purchased a Honda CRV from BeForward which arrived recently to St.Vincent. On checking it over I realised that the air conditioning was not working. I had it checked and the condenser had a big hole in it and could not be fixed.
I contacted BeForward about it as I was able to source a replacement part for $US240 but they gave an excuse about they do not refund cash but they could give me the equivalent of that discount on my next purchase. That is all well and good but I will not need another vehicle right now but I need my condenser fixed!
This is VERY poor from a big company such as this that should have checked to make sure everything was working before shipping the vehicle. I have dealt with much smaller companies from Japan who shipped replacement parts in an instant so this is very disappointing.
Reason of review: Damaged or defective.
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